Frequently Asked Questions
Everything you need to know about your hydration journey.
Are Aqualogica products suitable for all skin types?
Yes, our products are specifically formulated to be lightweight and non-sticky, making them suitable for oily, dry, sensitive, and combination skin types.
How long does it take for my order to be delivered?
Most orders are processed within 24 hours and typically reach our customers within 3 to 5 business days depending on the location.
Do you offer a return or exchange policy?
We offer a 7-day return policy for products that are received damaged or defective. Please ensure the items are unused and in their original packaging.
Are your products cruelty-free and vegan?
Absolutely. Aqualogica is a PETA-certified cruelty-free brand, and all our formulations are 100% vegan and free from animal-derived ingredients.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How can I track my shipment?
Once your order is shipped, you will receive a tracking link via email and SMS to monitor your package's journey in real-time.